Protecting Your Personal Information Is Our Priority

1. Information We Collect

sas988 collects your personal information through several methods for the purpose of registering accounts, processing transactions and providing effective support services. The types of information collected include:

• Registration Information: Full name, date of birth, identification card number (MyKad), email address, and mobile phone number.
• Financial Information: Bank account number, e-wallet details (Touch 'n Go eWallet, DuitNow), and deposit and withdrawal transaction history.
• Usage Data: IP address, device type, web browser version, pages visited, session duration, and in-account game activity.
• Communications: Records of conversations with the customer support team via live chat and email.
• Verification Documents: Copies of identification documents for account verification (Know Your Customer) as required by the licensing authority.

2. Purpose of Use of Information

The information we collect is used solely for the following purposes:

• Registering and verifying new user accounts on the sas988 platform.
• Processing deposits and withdrawals securely and accurately.
• Identifying users for security and fraud prevention purposes.
• Contacting users regarding their accounts, including security notices and service updates.
• Complying with legal obligations and licensing requirements set by the relevant authorities.
• Analysing usage patterns to improve the platform and overall user experience.
• Delivering promotional information related to sas988 services, subject to preferences set by the user.

We will not use your data for any purpose not stated here without first obtaining your consent.

3. Sharing Information With Third Parties

sas988 respects the confidentiality of your information. We do not sell, rent or disclose your personal information to third parties except in the following circumstances:

• Payment Service Providers: Transaction information is shared with authorised payment processors to enable deposits and withdrawals to be processed smoothly.
• Legal Compliance: If required by law, court order, or official request from the relevant authorities, we may need to disclose certain information.
• Protection of sas988 Rights: In situations where disclosure is needed to protect the rights, property or safety of the platform and its users from threats or fraud.
• Technology Providers: Technical partners who help operate the platform (such as cloud service providers) are subject to strict confidentiality agreements.

All third parties we work with are required to comply with data protection standards equal to or exceeding those we practise.

4. Data Security and Protection

The security of your data is an absolute priority for sas988. The following technical and organisational measures are implemented to protect your information:

• SSL/TLS encryption for all communications between user devices and our servers.
• Tiered access controls that ensure only authorised staff can access user data.
• Continuous security monitoring to detect and address any unauthorised access attempts.
• User passwords are stored in hashed form and cannot be read by anyone, including our staff.
• Two-factor authentication is available for users who wish to add an extra layer of security to their accounts.

While we take all reasonable steps, no digital system can be guaranteed 100% secure. We encourage users to use strong passwords and not share account details with anyone.

5. Cookies and Tracking Technologies

sas988 uses cookies and similar technologies to improve your experience on our platform. Cookies are small files stored on your device that help us understand how you use this website.

• Essential Cookies: Required for basic platform operations such as maintaining your login session and ensuring security functions work correctly.
• Performance Cookies: Help us collect anonymous information about how users interact with the platform for improvement purposes.
• Preference Cookies: Save your choices such as interface language and display settings to make your experience more personalised.

You can manage cookies through your web browser settings. However, please note that blocking certain cookies may affect the functionality of some parts of the sas988 platform.

6. User Rights Over Personal Data

As a sas988 user, you have the following rights regarding your personal information:

• Right of Access: You may request a copy of the personal information we hold about you at any time.
• Right of Rectification: If any of your information is inaccurate or incomplete, you have the right to request prompt correction.
• Right of Erasure: In certain circumstances, you may request that your data be deleted, subject to legal requirements that may prevent full erasure.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Restrict Processing: You may request that the processing of your data be restricted in certain situations while an investigation or appeal is being resolved.

To exercise any of the rights above, please contact our support team through the provided channels. We will process your request in accordance with our established procedures.

7. Links to Third-Party Websites

The sas988 platform may contain links to websites or services operated by third parties. This Privacy Policy applies only to the sas988 platform.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policy of any website you visit separately before providing any personal information to them.

8. Underage Users

sas988 services are restricted to individuals aged 21 and above only. We strictly prohibit registration or use of the platform by any individual under the age of 21.

We do not knowingly collect personal information from minors. If we find that personal information of a minor has been collected, we will take immediate steps to delete that information and close the account in question.

If you find that a minor has registered an account using false information, please contact us immediately so that appropriate action can be taken.

9. How to Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, the sas988 customer service team is ready to assist you.

• Support Email: [email protected]
• Live Chat: Available 24/7 directly on the sas988 platform
• Service Languages: Bahasa Melayu and English

We aim to respond to all privacy-related enquiries within a reasonable time. Our team is ready to provide further clarification on any aspect of this Privacy Policy upon your request.

10. Amendments to This Privacy Policy

sas988 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. All amendments will take effect immediately upon publication on this website.

Where material changes occur, we will notify registered users via email notice or a prominent notification on the platform. The "Last Updated" date at the top of this document indicates when the most recent amendment was made.

Continued use of the sas988 platform after any amendment is published will be considered your acceptance of those changes. If you do not agree with any changes, you should stop using the platform and contact us to close your account.